INSIGHTS

Our latest thinking on the issues that matter most in value enablement, management, and consulting.
The Outcome Economy Progression
Best Practices
The Outcome Economy: Why Results Are Becoming the New Currency of Growth

The Outcome Economy is not just a pricing innovation. It’s a transformation in how technology companies grow, compete, and serve.
Vendors that embrace it will win deeper trust, stronger partnerships, and more resilient revenue streams. Those that don’t risk being left behind in a market where customers are no longer content to pay for access.
This article discusses why the Outcome Economy is so important to grasp, and how to capture the opportunity it will provide.

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AI and Value
Best Practices
A Business Value Community Reflection on the Future of Value in the Age of AI

When the Business Value Collective gathered for our latest Jam Session (Q3 2025), the title alone sparked curiosity: “AI Killed the Value Superstar?” A playful nod to the Buggles’ famous song played non-stop at the official launch of MTV, but with a serious undertone. Was AI about to make value professionals obsolete, or like the era of the music video, would it create an opportunity for a new kind of superstar to emerge? What followed was an honest, collaborative exploration of what AI means for our work as value leaders, consultants, and engineers.

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Shane Finlay
Podcasts
Episode 78: AI Killed the Value Superstar?

In this episode of the Value Coffee Talk podcast, hosts Thomas Pisello and veteran value leader Shane Finlay dive into the evolving landscape of value engineering and consulting. They discuss the shift from large value teams and the “business case factory” approach to a more streamlined, software-enabled capability, and the role of AI in transforming value consultants into not just orchestrators and enablers, but composers.

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Orchestrator
Best Practices
The Evolution of the AI-Powered Value Consultant: From Player to Orchestrator

Today’s buyer demands more than product pitches — they expect sellers and success teams to understand their business, quantify outcomes, and provide confidence in their decisions. As a result, Value Consulting and Value Engineering have become critical disciplines for modern go-to-market organizations. AI is accelerating this – and this article discusses how and how much.

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AI Rethink
Best Practices
The AI Value Drought: Rethinking ROI and Outcomes

AI promises transformation, but many organizations are finding the returns harder to capture than expected.

In this article, we explore why the ‘AI value drought’ is forcing customers to rethink ROI—and how solution providers can help turn potential into measurable outcomes.

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CIO from Cost to Value Center
Best Practices
From Cost Center to Value Generator: What CIOs Want Solution Providers to Understand

In today’s boardroom, CIOs are being asked a different kind of question. No longer is the focus on how many projects have been delivered or what new tools have gone live. Instead, the spotlight is on a tougher, sharper measure: What value has IT created for the business?

In this article, we review three ways CIOs want solution provider help in making this shift.

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Budget Season
Best Practices
Budget Season Reality Check: How to Protect and Grow Your Value Program Investments

As we head into budget season, every line item is under the microscope. Value programs are no exception.

While most leaders agree that value selling, value engineering, and value enablement are critical to customer acquisition, retention, and growth, these programs often face cuts or flat spending when budgets tighten.

Checkout this article to avoid getting cut – and to earn the investment you deserve

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Quarterly BVC Jam Session Cover
Events
On-Demand: Business Value Collective – Quarterly Jam Session – Q3 2025

We held this quarterly jam session – Sep 18, 2025 12:00 PM ET – with fellow revenue, GTM and business value management and enablement leaders, to share experiences, learnings and advice.

In this quarterly session we discussed how AI is reshaping the role of the value consultant / engineer and how this will impact and should guide your 2026 leadership and budget planning.

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AI Sales Discovery
Best Practices
Why Sales Discovery Is Still Broken—and How AI Can Fix It

Despite decades of sales training and frameworks, we haven’t solved a key selling fundamental: Discovery is still broken. Too often, it’s rushed, shallow, and undifferentiated—leading to no decision, lost deals, and pricing pressure.

This article reviews a London panel and workshop event on how to solve this important challenge with AI.

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AI Empowered Value Engineering
Best Practices
The Evolution of the Value Engineer in the Age of AI

The role of the Value Engineer / Consultant was already undergoing a profound transformation, and now with AI – the evolution is accelerating even more. The same technologies that promise to automate discovery, content creation, and customer alignment are also reshaping what it means to support and scale value selling.

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