Podcast Description
In this episode, Tom Pisello and April Morley discuss the good, the bad, and the ugly of AI in sales with Dr. Stefanie Boyer. They explore examples of successful sales AI tools, such as conversational intelligence.
They also discuss the challenges of AI implementation, including the need for authenticity and the risk of automation at scale. The conversation highlights the importance of solving specific problems and considering how salespeople learn when implementing AI tools.
The episode concludes with advice to focus on high-quality tools and avoid distractions.
Checkout the episode here:
https://youtu.be/k4JzgRF2Qjg
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Takeaways
- Successful sales AI tools include conversational intelligence and Quillbot.
- Authenticity is crucial in AI implementation to maintain trust with customers.
- Automation at scale can lead to generic and inauthentic interactions.
- Solving specific problems and considering how salespeople learn are key to successful AI implementation.
- High-quality AI tools should be built on a foundation of knowledge and expertise.
Sound Bites
- “I’m really excited about building a foundation using AI on learning, on science.”
- “Another tool that I like a lot that really helps to be able to get your messages to sound on point is Quillbot.”
- “We use conversational intelligence to record every one of our calls.”
Chapters
00:00 Introduction
04:21 The Importance of Authenticity in AI Implementation
06:39 The Challenges of Automation at Scale
15:31 Solving Specific Problems with AI
19:00 Building High-Quality AI Tools
25:20 Conclusion
