Insights

Our latest thinking on the issues that matter most in value enablement, management, and consulting.
PoV
Best Practices

The Importance of a Value Story Presentation for Better Selling Success

Your prospects are faced with too many solution options, too few resources, and are spending less time with solution providers during the decision making process. As a result, it’s now much harder to build meaningful connections, inspire buyers to make a decision, and differentiate from the competitive options.

Research shows that a well-defined Point of Value (PoV) presentation, rooted in value storytelling, can be a powerful tool to break through the noise, communicate urgency, and quantify the outcomes you deliver.

Here’s why crafting a compelling PoV presentation is essential and how it helps you stand out.

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Bad Habits 2024
Best Practices

Five Bad Habits to Dump in 2025 for Better GTM Success

As 2025 approaches, Go-to-Market (GTM) teams are reflecting on what worked—and what didn’t.

Despite best intentions, many teams are held back by lingering “Bad Value Habits” that undermine success in sales, marketing, and customer success. The New Year can be a perfect time for a reset.

Let’s break down the five bad habits to leave behind and the transformative impact of adopting better practices.

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Brighter Horizons
Best Practices

Brightening Horizons: B2B Purchasing Improving into 2025?

In survey after survey, B2B buyers indicate that their purchase process has gotten more complex and their confidence in making good decisions is on the decline. We coined this trend the “Purchase Pessimism Pandemic”, where B2B buyers’ post-purchase sentiment shows how overwhelmed they are: with more stakeholders, more complexity, and more regret than ever before.

But things could be turning around?

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Shortlist
Best Practices

The Shrinking Shortlist: Going All-In on Value to Win More

Recent data from G2 and SaaStr paints a vivid picture of an increasingly competitive landscape for software firms.
The good news is that half of software buyers are gearing up to spend more in 2025, a clear shift from the consolidation and “do more with less” attitude of 2024.
However, there are three key constraints in buying behavior that GTM teams need to aware of in order to garner a competitive share of the spending increase.

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Buyer Mayhem
Best Practices

Value Centric: Turning Buyer Mayhem into Revenue Momentum

B2B buying is in turmoil. This according to the latest Forrester research revealing the sobering reality: almost 9 in 10 B2B purchases stall during the buying journey, and when a decision is made, more than 80% of buyers are dissatisfied with their chosen provider.

Yet amidst this “buyer mayhem,” a clear solution emerges: Value Selling: prioritizing a buyer-centric approach and focusing on measurable outcomes, organizations can address the critical gaps in today’s broken buying process.

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2025 Predictions
Best Practices

Top 5 Predictions for 2025: The Future of Value Selling, Marketing, and Customer Success

As B2B solution providers become increasingly focused on delivering measurable outcomes to their customers, the shift toward value-driven strategies is reshaping sales, marketing, and customer success. Value management, value consulting, and value enablement are no longer niche capabilities—they’re becoming essential for winning and retaining customers in 2025 and beyond.
Here are five key predictions for how value-focused strategies will evolve in the coming year, along with the challenges companies must overcome to realize these outcomes

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Value Program Leader Archetypes
Best Practices

The Four Archetypes of Value Program Leaders: Mapping Success Across Automation, Scale, and Alignment

In a recent survey, we examined the key characteristics of value program leaders, with each falling into four distinct archetype categories — Doer, Enabler, Evangelist, and Orchestrator — each representing a different level of maturity and focus along two key dimensions.

Understanding which archetype you currently are, and how you would like to evolve to the more desired type is essential for organizations looking to optimize their value programs and scale their impact.

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Value Superstars
Best Practices

Seven Reasons Why Growing B2B Solution Providers Should Leverage Fractional Value Engineers and Consultants

For any tech company in a growth phase, proving product value and aligning it with a customer’s strategic goals is essential.

As more buyers demand measurable ROI and comprehensive financial justification, tech companies need skilled value engineers and consultants to support the sales process. These experts develop the proof points, ROI analyses, and CFO-ready business cases that today’s buyers expect.

But for companies without established value engineering teams, the decision to hire full-time staff or leverage fractional consultants is critical—and for many, fractional support is the clear choice.

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Selling Shortfalls
Best Practices

Value Enablement: Driving Sales Quota Attainment and Reducing Churn in a Challenging Market

A myriad of sales and retention obstacles remain to overcome in order to close out 2024 strong, and set the stage for an even better 2025.

Data from Pavilion’s Q3 2024 Pulse Report shows that 61% of sellers are still struggling, failing to meet year-to-date quotas. A paltry 16% of sales professionals are actually exceeding their targets, effectively carrying the weight of their teams.

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SKO
Best Practices

Why Your 2025 Sales Kickoff Needs to Be Customer Value-Centric

As the new year approaches, sales leaders everywhere are finalizing their plans for the 2025 Sales Kickoff (SKO). The stakes are high— as your SKO sets the tone for the entire sales year, aligning teams, energizing sellers, and laying the groundwork for success.

In 2025, it’s time to embrace a value-focused approach—and this begins at your Sales Kickoff.

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Scary Metrics
Best Practices

Scary Metrics for B2B GTM Leaders: The Haunted State of Buyer Confidence

As Halloween approaches, the chills creeping down the spines of B2B go-to-market (GTM) leaders aren’t from ghost stories but from the frightening state of buyer confidence and satisfaction.

For sales, marketing, customer success, sales enablement, and value consulting teams, the latest research paints a haunting picture of decision-maker regret, declining deal quality, and an overall lack of confidence.

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Buyer switch
Best Practices

The Big Buyer Switch: Leverage Value to Retain Better and Win More

With increasing pressure to prove ROI for every purchase, tech professionals are critically evaluating their vendors and, in many cases, making bold decisions to switch.

This presents both a challenge and an opportunity for tech businesses. On the one hand, the market is ripe with potential customers seeking better solutions. On the other hand, many of your current customers are also evaluating alternative options, which means retaining them requires a renewed focus on delivering value and proving ROI.

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